TOS PART5 TEMPLATE

1. PART 5 문제유형

2. 답변 TEMPLATE

[무조건 외우는 부분]

3. 답변 예시

Hello, this is 000

I heard that
you're the owner of the coffee shop.

we have lots of regular coustomers.

However, there is a problem because a big brand name coffee shop opended nearby.
some customers are going there instead.

so, you'd like to get some help with this matter

First of all, I am sorry to hear about the situation
however, I'm happy to say that there is a way to help you out.
After checking into this situation, I came up with the following suggestions

I think it is a good effective idea to give a bigger discount to regular customers.
that should be very effective.
also, why don't we advertise on social media about our specialties?

That should be very helpful.

Those are my suggestions.
if you need more help, feel free to call me back anytime. bye.

Hello. 000
This is 000.
I'm calling with my suggestion for the problem we're facing.

as you mentioned in youre message, we're still loosing customers
even after the renovation.
so, we have to attract more customers to our bookstore, right?

First of all, I am sorry to hear about the situation
however, I'm happy to say that there is a way to help you out.
After checking into this situation, I came up with the following suggestions

First of all,
why don't we put an advertisement in the local newspaper and
online like social commerce?
Also, I think it's a good idea to include some discount coupons and mention
we're in a convient location and have a good atmosphere to read books.

Plus, we can hold some promotional events like,
'buy 1 get 1 free' or 'book signing event'

that way, we will able to promote our business sucessfully.
that should be very effective.

Well, those are my solutions.
I hope you're satisfied with them.
If you have any other questions, feel free to call me back, bye!!

Hello. 000

This is 000.

I'm calling with my suggestion for the problem we're facing.


as you mentioned in youre message,
our tenants are not following a rule on disposing furniture and
they're throwing away their furniture in the hallways, right?

First of all, I am sorry to hear about the situation

however, I'm happy to say that there is a way to help you out.

After checking into this situation, I came up with the following suggestions

in that case,
I think it's a good idea to put a notification on our community board
and make an annoncement to each unit saying that
they should dispose their furniture outside of the buidling.
If they don't follow this rule,
we should impose them a fine like $50.
That way, people will be willing to follow the rule
to avoid this fine and 
we can make our apartment a pleasant place to live.

these are my suggestions and 


I hope you're satisfied with them.

If you have any other questions, feel free to call me back, bye!!