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10:38 So finally: basically, I'm here to tell you, people talk about the future as though it's either going to be a technological wonderland or some kind of apocalyptic poop barbecue. 10:51 (Laughter) 10:52 But the truth is, it's not going to be either of those things. It's going to be in the middle. It's going to be both. It's going to be everything. The one thing we do know is that the future ..

01:10 Pick up the phone and dial. We've hired thousands of employees. And I've personally called every single one of them to welcome them to the Compass family. I'm able to set the tone of really what I want the company to be. Where, you know, people go above and beyond to make people feel welcomed and to give people a sense of belonging. And sometimes I call people on their last day of work. Wh..

06:14 That's what made me realize that I still loved my work. But ruminating was destroying that love and it was destroying my personal life, too. So I read every study I could find, and I went to war against my ruminations. Now, habit change is hard. It took real diligence to catch myself ruminating each time, and real consistency to make the new habits stick. But eventually, they did. I won my..