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03:55 And speaking of traffic jams, I spent a lot of time trying to picture the city of the future. What's it like? What's it made of? Who's it for? I try to picture a green city with vertical farms and structures that are partially grown rather than built and walkways instead of streets, because nobody gets around by car anymore -- a city that lives and breathes. And, you know, I kind of start ..

03:45 The fourth part of the feedback formula is a question. Great feedback givers wrap their feedback message with a question. They'll ask something like, "Well, how do you see it?" Or "This is what I'm thinking we should do, but what are your thoughts on it?" What it does is it creates commitment rather than just compliance. It makes the conversation no longer be a monologue, but rather become..

01:46 OK, are you ready for it? Here we go. The first part of the formula is what we call the micro-yes. Great feedback givers begin their feedback by asking a question that is short but important. It lets the brain know that feedback is actually coming. It would be something, for example, like, "Do you have five minutes to talk about how that last conversation went" or "I have some ideas for ho..

www.ted.com/talks/leeann_renninger_the_secret_to_giving_great_feedback The secret to giving great feedback Humans have been coming up with ways to give constructive criticism for centuries, but somehow we're still pretty terrible at it. Cognitive psychologist LeeAnn Renninger shares a scientifically proven method for giving effective feedback. www.ted.com 00:00 If you look at a carpenter, they h..