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01:27 Don't be afraid to think about the future, to dream about the future, to write about the future. I've found it really liberating and fun to do that. It's a way of vaccinating yourself against the worst possible case of future shock. It's also a source of empowerment, because you cannot prepare for something that you haven't already visualized. But there's something that you need to know. Y..

04:10 But there's one last thing. Great feedback givers not only can say messages well, but also, they ask for feedback regularly. In fact, our research on perceived leadership shows that you shouldn't wait for feedback to be given to you -- what we call push feedback -- but rather, you should actively ask for feedback, what we call pulling feedback. Pulling feedback establishes you as a continu..