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01:46 OK, are you ready for it? Here we go. The first part of the formula is what we call the micro-yes. Great feedback givers begin their feedback by asking a question that is short but important. It lets the brain know that feedback is actually coming. It would be something, for example, like, "Do you have five minutes to talk about how that last conversation went" or "I have some ideas for ho..

I couldn’t wait to get behind those controls. I put on old Stevie Wonder record called Fingertips. I sat down behind that turntable. I said, "Look out, this is me, LB, Triple P — Les Brown, Your Platter Playing Poppa" There were none before me and there will be none after me. Therefore, that makes me the one and only. Young and single and love to mingle. Certified, bona fide, indubitably qualifi..

www.ted.com/talks/robert_reffkin_5_ways_to_create_stronger_connections 5 ways to create stronger connections In a tech-obsessed culture, it can be difficult to build genuine relationships with people, especially in the workplace. Robert Reffkin shares his tips and tricks for establishing authentic connections on the job. www.ted.com 00:00 So when was the last time that you wrote a handwritten no..

11:05 To convert a ruminative thought into a productive one, you have to pose it as a problem to be solved. The problem-solving version of "I have so much work to do" is a scheduling question. Like, "Where in my schedule can I fit the tasks that are troubling me?" Or, "What can I move in my schedule to make room for this more urgent thing?" Or even, "When do I have 15 minutes to go over my sched..

01:37 For a few terrible weeks, I questioned whether I'd made a mistake. What if I had chosen the wrong profession? What if I had spent my entire life pursuing the wrong career? But then I realized, no, I still loved psychology. The problem wasn't the work I did in my office. It was the hours I spent ruminating about work when I was home. I closed the door to my office every night, but the door ..