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I came back the next day: "Hello Mr. Butterball, how are you?" He said, "Fine. What do you want now?" I said, "I’d like to know whether or not you got any job, sir?" "Didn’t I tell you the last two days we didn’t have any jobs." I said, "Yes sir, but I don’t know whether or not somebody got sick or somebody died, sir." He said, "No one got sick or died. Don’t come back here" and threw me out aga..

02:04 Answer questions with honesty. You know how it feels when you go into an elevator and someone says, "How was your weekend?" It could've been the best weekend ever, you could've met the love of your life, and you would say, "Good, how was yours?" If you want to connect with people, then you have to open up. I'm not always that good at it, and I imagine most people aren't. But that's why bei..

00:34 Write a letter. I've written thousands of handwritten notes. Thanking people for advice, thanking them for an interview. It just puts that extra effort to show someone that you really care and that you're willing to go above and beyond. Some advice for writing a thank-you letter is to really make it clear to the person that you're writing to the impact that they have had on your life. Talk..

07:21 I got my first smartphone in 2007. You know, the iPhone had just come out, and I wanted a phone that was cool and hip. I got a BlackBerry. 07:30 (Laughter) 07:31 I was excited, though, you know, my first thought was, "I get my emails wherever I am." And 24 hours later, I was like, "I get my emails wherever I am." 07:40 (Laughter) 07:42 I mean, battling ruminations was hard enough when they..

03:30 Now there's a lot of research on how we think about work when we are not at work, and the findings are quite alarming. Ruminating about work, replaying the same thoughts and worries over and over again, significantly disrupts our ability to recover and recharge in the off hours. The more we ruminate about work when we're home, the more likely we are to experience sleep disturbances, to eat..

Angel Chang The wildly complex anatomy of a sneaker 02:04 The outer soles of most shoes are made of rubber that’s gone through a process called vulcanization. This technique adds sulfur to superheated raw rubber to create a material that’s both elastic and sturdy. Until recently, sneakers used natural rubber for this process. But today, most outer soles are made with a synthetic blend of natural..

Carol Dweck The power of believing that you can improve 08:22 This happened because the meaning of effort and difficulty were transformed. Before, effort and difficulty made them feel dumb, made them feel like giving up, but now, effort and difficulty, that's when their neurons are making new connections, stronger connections. That's when they're getting smarter. 08:52 I received a letter recent..