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08:11 And I got really carried away imagining the bars, restaurants, cafés that you could only find your way inside if you had the correct augmented reality hardware. 08:21 But again, second-order effects: in a world shaped by augmented reality, what kind of new communities will we have, what kind of new crimes that we haven't even thought of yet? OK, like, let's say that you and I are standing ..

07:40 But back to the city of the future. How do people navigate the space? If there's no streets, how do people even make sense of the geography? I like to think of a place where there are spaces that are partially only in virtual reality that maybe you need special hardware to even discover. Like for one story, I came up with a thing called "the cloudscape interface, " which I described as a c..

06:29 Speaking of eating: What kind of sewer system does the city of the future have? It's a trick question. There are no sewers. There's something incredibly bizarre about the current system we have in the United States, where your waste gets flushed into a tunnel to be mixed with rainwater and often dumped into the ocean. Not to mention toilet paper. A bunch of techies, led by Bill Gates, are ..

04:10 But there's one last thing. Great feedback givers not only can say messages well, but also, they ask for feedback regularly. In fact, our research on perceived leadership shows that you shouldn't wait for feedback to be given to you -- what we call push feedback -- but rather, you should actively ask for feedback, what we call pulling feedback. Pulling feedback establishes you as a continu..

01:46 OK, are you ready for it? Here we go. The first part of the formula is what we call the micro-yes. Great feedback givers begin their feedback by asking a question that is short but important. It lets the brain know that feedback is actually coming. It would be something, for example, like, "Do you have five minutes to talk about how that last conversation went" or "I have some ideas for ho..

I couldn’t wait to get behind those controls. I put on old Stevie Wonder record called Fingertips. I sat down behind that turntable. I said, "Look out, this is me, LB, Triple P — Les Brown, Your Platter Playing Poppa" There were none before me and there will be none after me. Therefore, that makes me the one and only. Young and single and love to mingle. Certified, bona fide, indubitably qualifi..

11:05 To convert a ruminative thought into a productive one, you have to pose it as a problem to be solved. The problem-solving version of "I have so much work to do" is a scheduling question. Like, "Where in my schedule can I fit the tasks that are troubling me?" Or, "What can I move in my schedule to make room for this more urgent thing?" Or even, "When do I have 15 minutes to go over my sched..

Angel Chang The wildly complex anatomy of a sneaker 02:04 The outer soles of most shoes are made of rubber that’s gone through a process called vulcanization. This technique adds sulfur to superheated raw rubber to create a material that’s both elastic and sturdy. Until recently, sneakers used natural rubber for this process. But today, most outer soles are made with a synthetic blend of natural..