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03:22 The third part of the feedback formula is the impact statement. Here, you name exactly how that data point impacted you. So, for example, I might say, "Because I didn't get the message, I was blocked on my work and couldn't move forward" or "I really liked how you added those stories, because it helped me grasp the concepts faster." It gives you a sense of purpose and meaning and logic bet..

02:27 The second part of the feedback formula is going to be giving your data point. Here, you should name specifically what you saw or heard, and cut out any words that aren't objective. There's a concept we call blur words. A blur word is something that can mean different things to different people. Blur words are not specific. So for example, if I say "You shouldn't be so defensive" or "You c..

www.ted.com/talks/leeann_renninger_the_secret_to_giving_great_feedback The secret to giving great feedback Humans have been coming up with ways to give constructive criticism for centuries, but somehow we're still pretty terrible at it. Cognitive psychologist LeeAnn Renninger shares a scientifically proven method for giving effective feedback. www.ted.com 00:00 If you look at a carpenter, they h..

And one day, one Saturday afternoon while I was at the radio station, a guy named Rock was drinking while he was on the air. I was the only one there, looking at him through the control room windows, walking back and forth, young, ready and hungry. I was saying, "Drink Rock, drink. Drink rock", I had to go and get him some more if he’d asked me to. Pretty soon the phone rang and it was the gener..

I came back the next day: "Hello Mr. Butterball, how are you?" He said, "Fine. What do you want now?" I said, "I’d like to know whether or not you got any job, sir?" "Didn’t I tell you the last two days we didn’t have any jobs." I said, "Yes sir, but I don’t know whether or not somebody got sick or somebody died, sir." He said, "No one got sick or died. Don’t come back here" and threw me out aga..

Motivational speaker Les Brown 연설 중 일부분으로 공부하겠습니다. TED 강연은 아닙니다. 연설 내용이 좋아서 공유하려 합니다. So every day I was working to develop myself and that’s what you must do. And as I was working to develop myself, I applied for a job as a disc jockey WMBF, Miami Beach. I went to a guy named Milton Butterball. I said, "How you doing, Mr. Butterball? I like to get a job as a disc jockey." He looked at me and sa..

02:26 Turn the video on. I would always recommend a videoconference over a phone call. Because that's when you can see the real personality come out. When you're on video, you're forced to be present. It's almost a forcing mechanism to be in the moment. 02:38 Nobody succeeds alone. The more you can take time to develop genuine, authentic relationships, the more you're going to be able to realize..

01:39 Ask interesting and meaningful questions when you get outside of the office. When I'm traveling the country, every night I'll have dinner with people in the company. And I like to ask questions like "What's your underlying motivation? What's something that's happened this week that meant a lot to you?" And when you go around the table, and people really open up and are able to engage, it s..