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06:29 Speaking of eating: What kind of sewer system does the city of the future have? It's a trick question. There are no sewers. There's something incredibly bizarre about the current system we have in the United States, where your waste gets flushed into a tunnel to be mixed with rainwater and often dumped into the ocean. Not to mention toilet paper. A bunch of techies, led by Bill Gates, are ..

05:03 So as a storyteller, first and foremost, I try to live in the world through the eyes of my characters and try to see how they navigate their own personal challenges in the context of the space that I've created. What do they smell? What do they touch? What's it like to fall in love inside a smart city? What do you see when you look out your window, and does it depend on how the window's so..

03:55 And speaking of traffic jams, I spent a lot of time trying to picture the city of the future. What's it like? What's it made of? Who's it for? I try to picture a green city with vertical farms and structures that are partially grown rather than built and walkways instead of streets, because nobody gets around by car anymore -- a city that lives and breathes. And, you know, I kind of start ..

03:03 Now, future history is basically just what it sounds like. It is a chronology of things that haven't happened yet, like Robert A. Heinlein's famous story cycle, which came with a detailed chart of upcoming events going up into the year 2100. Or, for my most recent novel, I came up with a really complicated time line that goes all the way to the 33rd century and ends with people living on a..

01:27 Don't be afraid to think about the future, to dream about the future, to write about the future. I've found it really liberating and fun to do that. It's a way of vaccinating yourself against the worst possible case of future shock. It's also a source of empowerment, because you cannot prepare for something that you haven't already visualized. But there's something that you need to know. Y..

https://www.ted.com/talks/charlie_jane_anders_go_ahead_dream_about_the_future

03:45 The fourth part of the feedback formula is a question. Great feedback givers wrap their feedback message with a question. They'll ask something like, "Well, how do you see it?" Or "This is what I'm thinking we should do, but what are your thoughts on it?" What it does is it creates commitment rather than just compliance. It makes the conversation no longer be a monologue, but rather become..

02:59 (Laughter) 03:01 It's disgusting. 03:02 (Laughter) 03:03 But it works for cows. 03:04 (Laughter) 03:05 It does not work for humans. Because what we chew over are the upsetting things, the distressing things, and we do it in ways that are entirely unproductive. It's the hours we spend obsessing about tasks we didn't complete or stewing about tensions with a colleague, or anxiously worrying ..